Toys

How to set up Music and Photos on your child’s Vtech Innotab

Innotab File Manager

When I did a review on the Vtech Innotab, one of my readers wanted me to explain exactly how to set up music on the Innotab. Here are the step-by-step instructions.

1.Install the SD card on the back of the Innotab, near where the batteries are located. You will see a small card icon and a slot where the card goes. (note: if you are not using a new SD card you may want to transfer the existing files to your computer or an external hard drive.)

2. Plug your cord into your Innotab, and then plug the other side into your computer and then turn on the Innatab. (Download the Vtech Learning Lodge Navigator, if you have not already)

3. Click on the File Manager (located on the left side-bar) and then go to the Music tab.

4. Click Browse and find the music that you want to move onto your Innotab.

5. Once you see the music MP3 files they will be gray (and may not look like you can select them, but if you see the words “CHOOSEat the bottom (left-hand corner) click on it and then you should see them appear in the Learning Lodge Navigator. note: YOU MUST BE IN THE MUSIC TAB FOR THIS TO WORK & THE FILES HAVE TO BE MP3s.

*If you want to add iTunes music you will need to convert the files first. Thanks to Megan: here is an easy way to convert iTunes files into MP3s: http://support.apple.com/kb/ht1550

Browsing to transfer music files

6. Next, click on the “Select-All” button at the bottom so you want have to click on the songs individually. Then click on the right Arrow” to transfer these songs onto the Innotab.

Innotab File Transfer

7. Tell your computer to eject the cord, then remove the cord and turn off your Innotab,

8. Turn the Innotab back on, it will take a minute, but one go to the Music folder and you should see the music you want your child to listen too.

Let me know if you have questions, if I get a chance, I will try to do a video for you as well. Happy holidays!

p.s This is also the way to set up photos as well.

– UPDATE –

Here is a video from YouTube showing another way to add files to your InnoTab

Here is a Video adding music for those that need a visual explanation.

 

Disclosure of Material Connection: I have not received any compensation for writing this post. I have no material connection to the brands, products, or services that I have mentioned. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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77 Comments

  1. Ali w

    December 26, 2011 at 8:49 pm

    Thank you for your help. I read your instructions and do not even see a file manager. Do you have any suggestions on the type of sd card? I have tried everything and nothing seems to be working…I can’t even buy any games it does not allow me too…please help if you can.
    Thanks
    Ali

    Reply

    • elle

      December 27, 2011 at 6:53 am

      Hi thanks for your comment. Were you able to download the Vtech Learning Lodge Navigator(this is the only way for you to download Vtech’s apps)? If not, here is the link to download it: http://www.vtechkids.com/download Once, your computer and Innotab are connected and the initial set up is complete you should see the file manager on the left sidebar. Hopefully, today I will have sometime to do a video tutorial, but it all depends on whether or not my children take a nap at the same time. If you need assistance immediately and want a Vtech expert to speak with and walk you through the process their toll-free US number is: 800.521.2010. Thanks again for visiting my blog and commenting. I hope that you are able to set it up for your child because it really is a fun interactive toy.

      Reply

    • tony

      January 6, 2012 at 4:40 pm

      have you guys figured out how to increase the volume on the converted videos. the sound is low compared to the music. great instructions by the way

      Reply

      • elle

        January 12, 2012 at 5:53 am

        Hi, hmmm…this is the first time I have heard about this problem. Which converter did you use? By the way thanks for visiting my site, I will try to find the answer for you, but I will have the research the converter itself.

        Reply

    • kesha

      December 10, 2012 at 1:05 pm

      hello i just got a inno tab today do i have to go buy a sd card so i can get music

      Reply

      • elle

        December 10, 2012 at 1:07 pm

        Yes, you should also buy a sd card so that you can add the music your child like onto it. I hope your child enjoys it, just as much as mine does.

        Reply

  2. ANDREW

    December 27, 2011 at 12:56 pm

    hello again i have realized i maybe should have posted here. i am trying to move the music into folders rather than one big list of songs. is this possible. thank you

    Reply

  3. Kevin

    December 27, 2011 at 10:31 pm

    Is it possible to load music from itunes to the innotab? if so, please explain the process. We can find the music files, but they seem to be grayed out and will not show up in the window to select the arrow to transfer to the innotab.

    Reply

    • elle

      December 29, 2011 at 9:06 pm

      Thanks for visiting my site. The short answer is: no, iTunes files are not in MP3 Format. The files have to be converted to MP3 format first. Here is an article that I found. http://www.binaryfortress.com/itunes-sync/ I haven’t tried it because I use a MAC this format is for Windows computers. I plan to put a video tutorial on how to how to convert the files on a MAC from iTunes to MP3s a little later. I also downloaded free MP3s from Amazon that I initially used on the Innotab.

      Reply

  4. Amy

    December 28, 2011 at 5:07 pm

    I have the same question, how can I get contents (music) from my own itunes to my sons innotab?????? Thanks sooo much….getting frustrated ;)

    Reply

    • elle

      December 29, 2011 at 9:03 pm

      Thanks for visiting my site. The short answer is: no, iTunes files are not in MP3 Format. The files have to be converted to MP3 format first. Here is an article that I found. http://www.binaryfortress.com/itunes-sync/ I haven’t tried it because I use a MAC this format is for Windows computers. I plan to put a video tutorial on how to how to convert the files on a MAC from iTunes to MP3s a little later. I also downloaded free MP3s from Amazon that I initially used on the Innotab.

      Reply

    • elle

      December 30, 2011 at 12:17 am

      Thanks for your comment. I will post a visual on how to convert the iTunes files into to MP3s so that you can transfer the files onto your child’s Innotab. In the meantime, this is the conversion instructions I used. http://mac.tuneclone.com/convert-itunes-to-mp3-on-mac.php

      Reply

  5. Elma

    December 28, 2011 at 8:32 pm

    I’m also looking for answer on how to download itunes music to the innotab. Is this possible?

    Reply

  6. Tery

    December 29, 2011 at 10:23 am

    We spent over an hour last night trying to load music onto my grandson’s Innotab. We experienced the same issues as Kevin, we browsed, found the music, but the option to move it over was grayed out. Then, we took the SD card and loaded the music onto it from my computer & put it back into the Innotab, but that also didn’t work. HELP!!

    Reply

    • elle

      December 30, 2011 at 12:02 am

      Thanks for your comment. As long as the files are MP3s and you see the words “choose” at the bottom, even though the files are gray you should be able to transfer them. Tomorrow I plan to post my video to show a visual.

      Reply

  7. Shannon Schraut

    December 29, 2011 at 7:22 pm

    I have the the app downloaded and an SD card in my son’s innotab but I can’t seem to move any music over. When I go to file manager the right side shows that I have 3769 mb free and then on the left side when I browse for music I it has nothing. Is there sometime of lock or what am I missing?
    Thanks,
    Shannon

    Reply

    • elle

      December 30, 2011 at 12:00 am

      Hi, I have a follow up video I am posting tomorrow to give people a visual, I just have to finish editing it. When you are in the file manager and you click browse on the left side you have to tell your computer which file has the MP3 music files in it. Once you see the music MP3 files they will be gray (and may not look like you can select them, but if you see the words “CHOOSE” at the bottom click on it and then you should see them appear in the Learning lodge Navigator and then you will be able to move them onto the Innotab. I have updated the post to explain it a little better. Please see #s 5-8. Thanks.

      Reply

      • Shameika

        January 7, 2012 at 11:21 am

        Hi,
        I don’t have a MAC nor do I have Itunes on my computer. I have my music on Windows Media Player do you happen to know how I transfer/convert music to the Innotab?

        Reply

  8. video

    December 29, 2011 at 9:36 pm

  9. Megan

    December 30, 2011 at 10:51 am

    Hi, there is a really simple way to make your iTunes music into MP3s and you do it directly in iTunes. Here is the apple tutorial: http://support.apple.com/kb/ht1550 ….it takes about 2 seconds. Once the songs are MP3s the Learning Lodge Navigator automatically detects them and allows you to place them on the InnoTab. I was really sort of amazed by how easy this was considering how hard it was to find the information online. I am a PC user by the way, but I’m assuming it works the same for Macs.

    Reply

    • elle

      December 30, 2011 at 11:11 am

      Thanks so much for sharing the link, I appreciate it. I will direct my readers to this site instead of TuneClone which has limitations.

      Reply

  10. Andrea

    December 30, 2011 at 12:38 pm

    Hi there, thanks so much for all this information I have now managed to convert some songs from my itunes into mp3 files however I still cannot transfer them onto innotab, the file manager section just doesn’t seem to be recognising them at all??? Can anyone please help? This is driving me crazy!!!!!

    Reply

    • elle

      December 30, 2011 at 1:13 pm

      I did a video to show everyone a visual, but it needs to be edited before I can post it. I have updated the post to include some videos I found on YouTube that should be helpful. It seems like you are mainly have trouble with the learning lodge navigator. Here is a way to post music without using the learning lodge navigator.

      1. Plug your innotab into your computer and a new external driver icon will pop up. The name of the driver is different for each computer so if you are using a PC, go to MyComputer and find the new one that comes up for the Innotab.

      2. Once you are in the Innotab’s folders go to the “LLN” directory.

      3. Go to the “music” folder and add the music that you just converted, by copying it into the folder. To copy it, select the files you want to move and then right click to copy, and then put them into the LLN “Music” folder and paste them into this new location.

      I hope this helps. If you need a similar visual see the YouTube video on how to add movies, but instead of adding a movie you are adding music so the folder will say music instead of video.

      Reply

    • InnoMom

      January 30, 2012 at 7:34 am

      To transfer files to your Innotab, you must: 1st- connect the Innotab to the computer. Go to the file manager, open the correct folder, video, music, etc. 2nd- On your computer, click your start, then click computer, then click your Innotab cruz drive (mine pops up 2 , and I need the higher ALPHABET letter of the 2 cruzs, Innotab connection will show as 2 cruzs). Your LLN folder should show up. Click that open, then select which of the folders you are tranferring to, ie. Music for music transfers to the Innotab. Then, from your computer, just drag and copy to this folder. [The transfer does not actually show on the Internets Innotab file manager until after the Innotab has been disconnected safely.] Now when you turn on the Innotab to play, it should be within its Innotab’s Desktop Icon.

      Reply

  11. Tori

    December 31, 2011 at 11:52 am

    Okay, so I’m finding that the files are on the Innotab. Go to music, click on the song that comes on the innotab and hit next. I can get the music that way, but I cannot see the list of songs once selecting music. Is there a reason the music is on there but I cannot see the list of songs?

    Reply

  12. Elizabeth

    January 2, 2012 at 9:53 am

    Hi! I have spent hours and hours the past 2 days trying in vain to convert DVD movies with my Mac to my daughters Innotabs. I have absolutely no idea what I am doing. LOL! After downloading a few downloads that I found on other websites…DVD pocket Wizard, DVDFab Passkey I didn’t realize until after the fact that they didn’t support Mac computers. I then found a free one for Macs…Kigo Video Converter and I attempted to convert Rio twice and both times I did something wrong. I am so darn lost and confused. I really wish Vtech had posted videos to make this easier. I thought it was going to be as easy as putting the movie in my computer and it would download onto the Innotab. If anyone can help me or lead me in the right direction I would greatly appreciate it! Thank you so much!

    Reply

  13. Kathleen

    January 2, 2012 at 9:53 am

    I am having trouble putting movies in my childrens innotabs. It sais i need more space, and they are short, only like 30 min Barney episodes. Is there a particular type of SD card I can use or buy. Please let me know. . . THANKS!

    Reply

  14. Elizabeth

    January 2, 2012 at 12:14 pm

    Thank you so much!! You have no idea how much I appreciate it! Off to convert movies for my girls!

    Reply

  15. tara

    January 2, 2012 at 6:55 pm

    Thanks so much for all your help!!!! I was getting so frustrated!!I got all our music on the innotab for the kids, but I still haven’t figured out how up get my pictures off our MAC to the innotab yet though. I followed your info but when I get to “advanced” I don’t know what to do?

    Reply

    • elle

      January 3, 2012 at 6:07 am

      Thanks for visiting my site. To add pictures you plug in the Innotab, and then you go to the LLN (Learning Lodge Navigator) icon on your computer, then you go to File Manager (left side bar). Click on the Photos tab, Click on Browse, Select the pictures you want to transfer, Click Choose, Click Select all (at the bottom), and then Click the right arrow. Another way to do it is to open you Innotab drive on your computer (i.e., via My Computer if using a PC) go to the LLN folder and Cut and paste the pictures into the picture folder. Let me know which one helps. Have a great day!

      Reply

  16. Daniel

    January 4, 2012 at 3:51 pm

    how do you get the innotab theme song off the device and on to my computer I dont see the file on the device when it is connected to my computer.

    Reply

  17. Kim

    January 12, 2012 at 11:22 pm

    Hi – How can I move videos/tv shows from iTunes over?

    Reply

  18. wendy

    February 5, 2012 at 9:13 am

    ok i just purchased a new sd card for my daughter innotab like i was told to do by a rep from vtech. she stated the sd card wouldnt work cause it had already been used in a camera. well heres my question how do you get it to reconize the memory card because i am still having issues with this and im getting very frustrated ..????? we cant do anything until we get this installed…..

    Reply

    • elle

      February 6, 2012 at 5:28 am

      Hi and thanks for visiting. I am surprised to hear about your Innotab not recognizing your sd card. The SD card I used was an old 4gb one that I used in my phone and camera. What brand are you trying to use?
      Have you registered your Innotab on the Learning Lodge Navigator? If not, you have to do this first. When you put the card into the Innotab it should read the card if your songs are in MP3 format and your videos in AVI format.

      INNOMOM left this comment for another reader, but this is also a way that you can see if your card is being recognized by the innotab.

      To transfer files to your Innotab, you must: 1st- connect the Innotab to the computer. Go to the file manager, open the correct folder, video, music, etc. 2nd- On your computer, click your start, then click computer, then click your Innotab cruz drive (mine pops up 2 , and I need the higher ALPHABET letter of the 2 cruzs, Innotab connection will show as 2 cruzs). Your LLN folder should show up. Click that open, then select which of the folders you are tranferring to, ie. Music for music transfers to the Innotab. Then, from your computer, just drag and copy to this folder. [The transfer does not actually show on the Internets Innotab file manager until after the Innotab has been disconnected safely.] Now when you turn on the Innotab to play, it should be within its Innotab’s Desktop Icon.

      Let me know if this helps.

      Reply

  19. Paula

    February 15, 2012 at 9:57 am

    I have converted video to .avi and its still not showing up in the list of videos… when i attempt to transfer via file manager..

    Reply

    • elle

      February 16, 2012 at 3:40 pm

      Hi! Thanks for visiting my site. Can you locate the .avi files on your computer? If so you can drag the movies files directly into the LLN “movies” folder on your sd card. Here is how:
      “To transfer files to your Innotab, you must: 1st- connect the Innotab to the computer. Go to the file manager, open the correct folder, video, music, etc. 2nd- On your computer, click your start, then click computer, then click your Innotab cruz drive (mine pops up 2 , and I need the higher ALPHABET letter of the 2 cruzs, Innotab connection will show as 2 cruzs). Your LLN folder should show up. Click that open, then select which of the folders you are tranferring to, ie. Music for music transfers to the Innotab. Then, from your computer, just drag and copy to this folder. [The transfer does not actually show on the Internets Innotab file manager until after the Innotab has been disconnected safely.] Now when you turn on the Innotab to play, it should be within its Innotab’s Desktop Icon.” -INNOMOM

      Reply

      • fadi

        December 26, 2012 at 3:15 pm

        hi your site is very helpful thank you for all the info. one thing i just converted songs into mp3 from my itunes now i have a few shows and videos and i cant move them do i need to change the format? also my iphotes
        thx

        Reply

        • elle

          December 30, 2012 at 6:48 am

          Hi, are you having trouble moving them on your computer or the sd card. If its on your computer you need to find the folder that holds your itunes music and videos and move them from there. Hope this helps! Thanks for visiting my blog!

          Reply

  20. Aliha Talton

    February 19, 2012 at 9:51 am

    I am having the same problem as Wendy above had. I have tried numerous SD cards and keep getting an error message. “SD memory not found on Innotab”. I have contacted customer service and they have tried a few fixes, but none have worked. I can transfer music, video and pictures to the memory card from my computer, I just can’t download any Games/Ebooks from Learning Lodge. My daughter loves her Innotab but would like to play games on it as well. Any suggestions would be greatly appreciated!

    Reply

    • elle

      February 19, 2012 at 10:38 pm

      I am hoping that someone will be able to chime in and help. I will post this question in a few places to see if someone who has experienced this can help. I have not experienced this issue myself and I would like the people with the answer would be Vtech’s customer service. Thanks for stopping by my site, we will investigate the issue and helpfully help you find a resolve.

      Reply

  21. Ron

    February 25, 2012 at 12:42 am

    Hello – for those who have SD cards -not- readable by your InnoTAB, they might be formatted in a way not recognized by the InnoTAB (you might have, for example, used the SD card previously in a digital camera or other device). If you insert a BRAND NEW card into the InnoTAB, it will format it with the file/folder system it uses. The solution for an unrecognized card might very well be re-formatting it under Windows. This might work, give it a try – I haven’t had this actual problem yet, as I have only plugged in brand new cards, and they all have worked.

    Insert the SD card into a suitable card reader connected to your PC. Open Windows Explorer, and find the card by its drive letter. Right click the drive letter and select PROPERTIES. Verify the right amount of TOTAL space is there (listed as ‘Capacity’, right above the pie chart graphic), to ensure you have the SD card properly selected. Now close the Properties box, right click the drive letter again, and this time choose ‘Format’ from the fly-out menu.

    I’m not sure whether you should select FAT or FAT32 for the file format (this might vary depending on SD card size). Try one, if it doesn’t work, try the other. My 8GB Sony card is FAT32. You might also label the Volume ‘InnoTAB’ (without the single quotes) for easier viewing in Windows Explorer down the road. You can most likely allow it to use the Quick Format setting, but again, if that doesn’t get you results, try a full format (next time, UNcheck ‘Quick Format’). Once formatted and completely blank now, remove the card from your PC reader, install it into, and then power up the InnoTAB. Login and let the InnoTAB boot to the main icon select screen. At this point, if the InnoTAB has accepted your SD card, it will have formatted the blank card with its own folder system. Connect your USB cable to the PC and see if you can now transfer files.

    Alternatively, you can verify the InnoTAB format by inserting the SD card back into the PC card reader, and opening the SD card in Windows Explorer. If it was properly configured by the InnoTAB on first run, it will have only ONE single folder in the root of the SD card, and it will be called LLN. If you click on that folder, there will be 3 files and 3 other folders, listed as such:
    [folder] MOVIE
    [folder] MUSIC
    [folder] PHOTO
    Innopad.db
    photo.db
    VideosInfo.db

    If these 6 items are inside the single LLN folder, then the card is properly configured, and should be recognized by the InnoTAB. I have not loaded any MP3′s yet, but I have loaded tons of movies. I use my PC reader and transfer the movie files directly from my hard drive to the MOVIE folder on the SD card. Works a treat! Hope this helps someone! My kids (ages 3 and 6) absolutely love this thing!

    Regards,
    Ron

    Reply

    • elle

      February 27, 2012 at 5:40 am

      Thanks Ron! Thanks so much for this thorough Explanation!

      Reply

      • Ron

        February 27, 2012 at 11:04 am

        Quite welcome, Elle!

        I might also add that those three .db files are SQLite database files, and they are the reason you can move movie files over directly from your computer, but MUST use the Learning Lodge software to move over MP3′s.

        Apparently the InnoTAB firmware will read the MOVIE folder at startup, and will alter the necessary .db database file in real time, but it will not do this for the MUSIC folder. It will only read the .db file that contains music information. The Learning Lodge software will alter the appropriate .db file when transferring select MP3′s. This is why if you move over MP3′s to the SD card using only Drag n’ Drop, then load it into the InnoTAB, it will not ‘see’ the new MP3′s.

        You can actually use a freely available SQLite database modifying program to read/alter the .db files. Of course that’s beyond the scope of a reply box on a blog, but for those who are familiar with database systems (SQL), it can be done. Nothing is encrypted. Take care!

        - Ron

        Reply

  22. Richie

    March 5, 2012 at 12:03 am

    Thanks very much,have musics and movies on my innotab through you advice, now my problem is i want to transfer games ,ebooks i downloaded from another source not from vtec or innotab websites and now want to transfer them into my innotab,how do i do this?i have tried copy and paste but will not be recognized in mu innotab when i disconnect from the computer, any ideas please?

    Reply

    • elle

      March 5, 2012 at 6:06 am

      Thanks for commenting. I don’t think it is possible to put non-Vtech games on the Innotab. Over the weekend I downloaded about 3 books & 3 games, I will be doing a review about them this week. You can get a $20 Vtech Gift Card for about $16 on Amazon, this is what I used to make my purchases. Thanks for your comment. http://amzn.to/yKurxs

      Reply

  23. Jennifer

    March 14, 2012 at 9:37 pm

    THANK YOU THANK YOU THANK YOU!!!!!!!! You have seriously helped me more that I can ever tell you in this little comment box. My daughter LOVES her Innotab but hated that I couldn’t figure out how to put music on it. Now, thanks to you, she has music! Unfortunately some of her favorites won’t convert to MP3 out of iTunes, but that’s a stupid iTunes thing.
    THANK YOU THANK YOU THANK YOU!!!!
    xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo,
    Jennifer

    Reply

    • elle

      March 15, 2012 at 12:19 am

      Thanks so much for your comment, so glad to help!

      Reply

  24. June

    March 30, 2012 at 6:09 pm

    Hi, so glad I came across your site. After viewing the helpful video guides on your site as well as the link to convert itunes songs to MP3, I’ve been able to transfers some music and a few short videos to my daughter’s InnoTab (after 2 hours!). What we do for our kids! My question is, what is the max length movie you can put on the InnoTab? I followed the instructions on how to convert a video to the correct format and was successful with very short ones (under 15 seconds) but kept getting a “fail” error message when trying to load a 90 minute Disney movie. Any tips? Thanks again for all of your helpful information!!!

    :) June

    Reply

    • elle

      March 31, 2012 at 8:17 pm

      Hi, thanks for visiting my site. I am glad to hear that it was helpful. I have not loaded a 90 minute movie, but I would think you would be able to if your card has enough space. I will ask around to see if I can find an answer for you.

      Reply

      • June

        March 31, 2012 at 9:20 pm

        I have a 16 MB card. I’ve only put 1 song and 3 10-second videos on the InnoTab so far. I don’t get an error saying there is not enough space. I do get an error saying the upload failed. The shorter videos converted and uploaded w/o any probs. Thanks for responding! :)

        Reply

        • elle

          April 2, 2012 at 4:33 am

          Hi, did you mean 16 GB because 16 MB would be too small.

          Reply

          • June

            April 2, 2012 at 5:25 am

            Oop, yes, GB.

          • elle

            April 4, 2012 at 2:24 am

            Try transferring the file directly onto the card without using the Learning Lodge Navigator.

            For pc: To transfer files to your Innotab, you must: 1st- connect the Innotab to the computer. Go to the file manager, open the correct folder, video, music, etc. 2nd- On your computer, click your start, then click computer, then click your Innotab cruz drive (mine pops up 2 , and I need the higher ALPHABET letter of the 2 cruzs, Innotab connection will show as 2 cruzs). Your LLN folder should show up. Click that open, then select which of the folders you are tranferring to, ie. Music for music transfers to the Innotab. Then, from your computer, just drag and copy to this folder. [The transfer does not actually show on the Internets Innotab file manager until after the Innotab has been disconnected safely.] Now when you turn on the Innotab to play, it should be within its Innotab’s Desktop Icon.

            For MAC: 1. Plug your innotab into your computer and a new external driver icon will pop up. The name of the driver is different for each computer so if you are using a PC, go to MyComputer and find the new one that comes up for the Innotab.

            2. Once you are in the Innotab’s folders go to the “LLN” directory.

            3. Go to the “Video” folder and add the video that you just converted, by copying it into the folder. You can copy it or drag and drop it into the new location, select the files you want to move and then right click to copy, and then put it into the LLN “video” folder and paste them into this new location.

            I hope this helps.

  25. kyra

    June 16, 2012 at 8:43 am

    hi ive put my sd memory card in my innotab (was previosly used in a phone) and downloaded and but ebooks on to my innotab, when i go on to the memory card folder on the computer a folder LLN has been created with files inside, if i go onto apps then books the books are there, but then when i disconneect my innotab and look for the files on the innotab i cant find them anywhere..

    Reply

  26. Sangee

    November 9, 2012 at 4:09 am

    I am not able to install Innotab set up on my laptop. I tried many times and its shows that reboot your computer.

    Reply

  27. Jenniferakaburnie

    November 14, 2012 at 2:02 am

    I am having a terrible time tying to load YouTube videos which is what my daughter luvs I’ve tried every converter possible an fit doesn’t recognize them any suggestions and where do I get the mp3 s I want to load …..I am told that everything must be converted I never thought a child’s game would b this difficult help!

    Reply

    • rasheed

      December 11, 2012 at 10:32 am

      What format are the video files? mp4?

      Reply

  28. malbon

    December 24, 2012 at 7:31 pm

    Cheers for the info, i tried the typical drag and drop onto the SD card like i was expecting it to do and one look on google and i was brought to this site. thanks for explaining how to transfer to the innotab.

    Reply

  29. Ethel

    December 25, 2012 at 3:59 pm

    Many thanks for the information here. Really helpful! I got an innotab for my son. But I am having slight challenge with uploading mp3 files to the innotab. I didnt get another sd card as it appears the inbuilt memory hasnt been used up. I am able to upload games and ebooks but unable to upload mp3 files. It keeps telling me that there is an error and to confirm that the sd card isnt write protected. I find that strange and wonder if there is anyway you can help with this. Thanks!

    Reply

    • elle

      December 30, 2012 at 6:52 am

      Hi, I’ve heard this before, but I have never experienced it personally. Check the properties settings on the card. Depending on what type of computer you’re using you need to go to the sd card drive and go to properties and see if it has any protections or you can see if the card says “lock” on the side, if it does then it will not allow you to add data. Hope this helps.

      Reply

  30. Jodie

    December 28, 2012 at 6:16 am

    Thank you SOOOOO much!! Have been struggling for weeks now to get videos onto my daughters “Ipad” (as she calls it!) So easy. Thank you!

    Reply

    • elle

      December 30, 2012 at 6:46 am

      You’re welcome, I am glad that you were able to find the information you needed on my blog. Happy holidays to you and your family! :D

      Reply

  31. Heidi

    January 5, 2013 at 5:53 am

    Hi i have managed to put music and dvds onto my daughters innotab, but i only put in a 512mb memory card so it wouldnt let me put anymore than one dvd on. I have purchased the 16gb memory card from amazon from your link, but the innotab is still saying their is not enough memory for any more dvds when i try and copy and paste them over can you help? Thanks

    Reply

  32. Louise

    January 6, 2013 at 5:16 pm

    Thanks you so much for all the information here. They are very helpful.
    However, I still couldn’t get the innotab to play the music. I did used the Learning Lodge Navigator to transfer the music into the innotab. However, once the innotab got disconnected from the PC, none of the music files show up?! Can you please help? Thanks.

    Reply

    • elle

      January 9, 2013 at 9:33 am

      Check the LLN folder on your sd card, you should be able to see if they are still on the card. The folder should be called MUSIC and will be on one of your computer’s drives.

      1. Plug your innotab into your computer and a new external driver icon will pop up. The name of the driver is different for each computer so if you are using a PC, go to MyComputer and find the new one that comes up for the Innotab.

      2. Once you are in the Innotab’s folders go to the “LLN” directory.

      3. Go to the “music” folder and add the music that you just converted, by copying it into the folder. To copy it, select the files you want to move and then right click to copy, and then put them into the LLN “Music” folder and paste them into this new location. Hopefully, this will help, if not try contacting Vtech’s customer service and they should be able to guide you step by step.

      Reply

  33. Mel Hunter Smith

    January 7, 2013 at 11:00 pm

    Ok so I have read all the above questions & replies yet I am still completely confused. I am having trouble putting videos onto the innotab via the SD card. The SD card is the correct format etc. When I go into Start menu, computer, click on sd card it shows that the videos are on there yet the innotab is not recognising them.
    I have 2 LLN options coming up, the folders(with pictures of a manilla folder) and then I have DB files. Am I needing to transfer the videos into the “folders” or the DB files???
    PLEASE PLEASE PLEASE HELP ME

    Reply

    • elle

      January 9, 2013 at 9:34 am

      On the PC we have it was the Manilla folder, but if that doesn’t work try the other one. The folder should be named music and the Video folder called video.

      Reply

  34. Kat

    January 8, 2013 at 2:06 pm

    Hi , I’m having a problem with the volume on DVDs I’ve ripped and converted to avi ?! Any advice on how to make it louder ?

    Reply

    • elle

      January 9, 2013 at 9:27 am

      Sorry, I will see if some of the other readers no a solution because I don’t have experience with this issue.

      Reply

  35. Melanie

    January 24, 2013 at 8:42 pm

    Hello, I just wanted to say Thank you so much for your help! I purchased the innotab last year for my daughter and could never figure out how to put music on it and I gave up, I was adding some new books and decided to try again. I found your post and converted our itunes into mps and it worked!!! It’s like a my daughter got a new toy! You made a 6yr old very happy tonight!

    Reply

  36. claire

    February 13, 2013 at 7:05 am

    hi guys and girls, i have recently purchased a innotab 2 and was hoping that i could transfer some of my daughters ebooks over to the innotab, but the books are in pdf format and i have been hunting everywhere to find out what format the innotab excepts but going roound the houses and noone seems to know :( someone pls help if you can. thanks xx

    Reply

  37. DLH

    May 25, 2013 at 2:06 am

    Hi! My son got his innotab for Christmas and every since then I’ve been trying to get his movies and shows from iTunes converted over. Never had any luck! So after I’ve just about decided to get rid of it and just buy him an iPod I think I may try again, as I’ve read others have succeeded after trying your suggestions. My problem was this… After purchasing some shows from the learning lodge, and loading them onto the innotab, if I tried inserting the memory card using both the methods, (putting the memory card in the innotab going through my computer or just inserting the memory card into the computer) it takes all the shows off that I’ve purchased but my iTunes content are nowhere to be found… It’s a real head scratcher lol. I haven’t had the issue with the innotab not recognizing my memory card, but i have for the write protected measage so im going to buy a 32gb memory card, what brand do you recommend? Every once in a while my son wants to play with the innotab he is more into the iPhone and iPad but he’s only 3 so I am hoping if I get this straightened out he’ll be more into it..

    Reply

  38. Joe

    December 2, 2013 at 8:15 pm

    I recently bought an innotab 2s for my nephew for christmas. I am trying to pre-load some movies onto it for him. I have already copied and converted the files. The problem I have is for some reason the LLN folder only shows as 1.01gb…when i have a 32gb SD card installed. I had no problems with two innotab 2 that i had gotten for another niece and nephew…only the 2S. I have reformatted the sd card, reset the innotab, and played around with the settings. I can not figure out why the LLN folder partition of the sd card is only 1gb. Do you know how to fix it?

    Reply

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